Choose the Best Odoo Support Partner.
Odoo is a centralized and open-source suite of business apps that can cover all the needs of businesses such as Accounting, eCommerce, Inventory, and much more.
Odoo ERP is one of the fastest-growing Enterprise resource planning (ERP) Software in the world with more than 50,00,000 users.
Sometimes due to minor technical errors, there might be a need for Odoo support services from Odoo partners in these cases, Namah Softech Solutions will be the best option.
We possess the required knowledge and experience needed for the support and to solve the related issues which may arise after deployment of the project.
We have Odoo packages that include the following support
- Functional Support
- Technical support
- Server-related issues.
Is There A Need for Odoo ERP Support?
There are many ERP solutions available in the market today, one of the fastest-growing and most advanced ERP systems is Odoo. There are many business modules available that can be customized according to the needs of the client.
Odoo ERP usually requires the steady support of Odoo experts. For getting an error-free Odoo implementation and updates it is necessary to find the right partner and hire them for your Odoo development project.
Types of Odoo Support.
Functional Support
Odoo Functional experts at Namah Softech Solutions help in understanding the working of Odoo features. Our experts also help end-user understand how to effectively use Odoo ERP and this surely improves the user experience.
Technical Support
Our technical team helps in analyzing and finding the technical issues which any company might be facing and solve them by making modifications in the code base if necessary.
Server Support and Maintenance
All the issues relating to the server can be solved by opting to Odoo server support services. These are very useful in case of breaches, patches, and upgrades.
Odoo Support And Maintenance Packages.
This type of package is suitable for those organizations that are already using Odoo and need technical and functional support. Namah Softech Solution is not only experienced but also has the highest level of Partnership with Odoo which is a Odoo Partner. Our Odoo Support Package help to make sure that your project is not only bug-free but also gets various kinds of support needed like Functional Support, Technical Support, and Server maintenance, support. Our Odoo techno-functional, developers are well-equipped and experienced. We have handled various kinds of Odoo projects starting from Implementation, Development, Customization, Integration, Training, Consulting, Migration, and Support.
Avail Benefits such as:
- Dedicated Team
- Lower Turnaround Time.
- Fastest communication options (via e-mail, Skype calls, Google meet, and WhatsApp
according to your preferences.)
Parameters to take into account before Migration.
Data Backup
Backups are essential for keeping the data safe and rolling back to the previous version if required.
Security Measures
For security reasons, we do not store client data with us and follow GDPR guidelines.
Current Odoo version
Analyzing the current Odoo version will provide the estimated time needed to upgrade the system to the latest Odoo version.
Size of Database
Current data size help in determining the time and efforts needed to migrate from the current version of Odoo to latest versions.
Clients Server data
Time required for migration would vary on the type of server it can be a self-hosted server or a cloud-based server.
Estimated Downside
Downtime cannot be avoided but, can be accounted for and kept for the minimum time. While updating from older versions to new versions of Odoo there can be some downtime.
Benefits of Choosing Namah Softech Solutions As Your Odoo Support Service Provider.
Technical Support.
- Odoo Technical Support team comes into action when the clients face technical issues related to coding errors, new development, and customization requests.
- Our team is capable of solving technical issues, fixing bugs, and providing development and customization support.
Functional Support.
- This kind of support is for clients who are facing difficulties in understanding Odoo and its functionalities.
- The Functional Support team is helpful in configuration of the system as per business needs and in improving business productivity by educating the teams on how to use Odoo effectively.
Enterprise Or Community Support.
- This kind of support is for clients who are facing difficulties in understanding Odoo and its functionalities.
- The Functional Support team is helpful in configuration of the system as per business needs and in improving business productivity by educating the teams on how to use Odoo effectively.
Maintenance.
- With the help of our migration services, we are able to help our clients get the maximum output of their Odoo ERP Solution.
- Odoo maintenance services make sure that the system works according to the client's requirements. We value our client’s time. budget and make sure that the developed system helps clients in solving their problems effectively.
Server Support.
- Server support is for businesses that are facing issues related to servers. After server support services your company network system will be faster and more reliant.
- We do understand that server is the most important thing for any business and server-related issues can lead to interruptions between work and thus lead to loss of focus and manpower productivity.
Round the clock Support.
- Namah Softech Solutions offers Odoo support services globally, meaning we try to match your timezone and provide services accordingly.
- When faced with an issue, we try to solve it as soon as possible, our team of developers and Techno functional experts are ready to assist you with any kind of error related to functional support or technical support.
FAQ on Odoo Support.
1. Is Odoo helpdesk free
Yes, Odoo Helpdesk is forever free and unlimited users can use it.
2. What company owns odoo?
Belgian Fabein Pickaers is the current CEO of Odoo, Odoo started as a TinyERP in 2015. Three years later it was rebranded as OpenERP. In 2014 OpenERP pushed the boundaries of traditional ERP players and the company changed its name to Odoo.
3. How do I contact Odoo Support?
Odoo Support team can be contacted via email which is info@odoo.com or get their regional office number from the contact page of Odoo.
4. Why is there a need for Odoo ERP Support?
ERP requires constant attention in terms of Implementation and support. If one doesn’t follow the best practices then there would be errors that can not be solved without any expert’s help.
5. Why is Namah Softech Solution the best Odoo ERP Support provider?
We stand out from the rest of the crowd by providing ERP support services that are outstanding, quick, and accurately solved the issues which a client might be facing. Along with this, we try to provide resolution to our clients in the fastest manner possible.
6. How can I contact Namah Softech Solution for Odoo Support?
One can contact Namah Softech Solutions by filling out the form on the contact us page.
7. What can be the cost of Odoo support pack?
It depends on various factors such as
- Hosting Type and Parameter
- Modules being used
- Users on the platform
-
Transactions
performed each month.
For getting an exact quote please contact Namah Softech Solutions.
8. Do you provide both Technical and Functional Support?
Yes, we can provide both technical and Functional Support.
9. Does your Support package include extra Customization or development?
- Yes, one can go for customization by contacting us or mailing us at
10. How often I might need Support services?
It depends on the team’s level of understanding and knowledge base to solve the problem by themselves. Most of the time it is observed that Technical people need lesser support needs than non-technical people.
Other Odoo Services.
Odoo Development
Odoo Customization
Odoo Integration
Odoo Consulting
Odoo Migration
Odoo Support
What Our Clients Say
"Working with Namah Softech Pvt. Ltd. as our Odoo implementation partner has been a game-changer for our business in South Africa. Their team is incredibly knowledgeable and responsive, ensuring that our ERP system is fully customized to meet our unique needs. Their attention to detail and prompt support has made our transition to Odoo seamless. We look forward to continuing our collaboration!"
"Namah Softech Pvt. Ltd. has been instrumental in streamlining our operations with Odoo. As a Dubai-based company, we needed a partner who understood our local business requirements and could deliver results fast. Namah Softech exceeded our expectations with their technical expertise and excellent customer service. Their dedication to delivering on time and within budget is highly commendable."
"We had a complex Odoo implementation that needed to be done across multiple departments, and Namah Softech Pvt. Ltd. handled it with exceptional professionalism. Their team was with us every step of the way, from initial consultation to post-launch support. The system has greatly improved our efficiency and data accuracy, and we’re extremely happy with the level of service provided. Highly recommend Namah Softech to any business looking for a reliable Odoo partner in the U.S."
"Namah Softech Pvt. Ltd. has been our trusted Odoo partner for the past two years. Their deep understanding of Odoo’s capabilities and their ability to customize the platform according to our business needs in India has been a huge asset. The team is approachable, proactive, and consistently delivers outstanding results. We’re delighted with their services and ongoing support."
"Namah Softech Pvt. Ltd. delivered a custom Odoo implementation that has streamlined our business processes and significantly reduced manual intervention. Their mobile development team built an app that connects our operations in real-time, increasing our overall efficiency. Highly recommend them for businesses looking for custom ERP and mobile solutions."