What is a WhatsApp Chatbot?
WhatsApp Chatbot provides customers/users with real-time, automated and seamless conversational experience directly on your WhatsApp Application.
Who can use WhatsApp Chatbot?
WhatsApp Business API was first released in 2018 after this release Meta has been working towards making it a full-scale business platform for various businesses worldwide. Businesses worldwide are taking advantage of WhatsApp’s deep market penetration and business-friendly features.
WhatsApp User Base
It also has an active user base of around 2.7 Billion which keeps on growing yearly. WhatsApp also ranks first in the most popular global mobile messaging application list.
Odoo WhatsApp Chatbot Integration with various industries
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Retail :
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Contactless shopping is the newest trend and it was never this easy to get your business online up and running smoothly. Odoo WhatsApp Chatbot Integration is the best way to grow your business online.
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E-commerce :
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For any e-commerce company, the users of WhatsApp are like a gold mine, with the help of Odoo WhatsApp bot Integration companies are able to provide an end-to-end encrypted buying experience without leaving WhatsApp.
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BFSI
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Odoo WhatsApp chatbot is the best for BFSI products/portfolio sharing as people are able to share multiple file formats in real time along with multiple agents on a single WhatsApp number.
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Travel and Hospitality
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With the help of Odoo WhatsApp chatbot integration, travel and hospitality businesses are able to create custom booking experiences and assist them in planning their travel dates and locations.
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Digital Native
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WhatsApp is now integrated into almost every brand’s digital transformation strategy. WhatsApp Odoo chatbot integration also helps in reducing support costs, boosts revenue, and Improves CSAT and NPS.
Why automate your business using WhatsApp Odoo Chatbot Integration?
There are many advantages of Integrating WhatsApp Chatbot with Odoo such as automating common business interactions like customer support, collection of feedback, lead enrichment, and much more.
Customer Availability
There are more than 2 Billion users of WhatsApp along with this, it is one of the most comfortable channels to communicate with a user.
Instant response time
Users can get instant responses to their queries with no limitation on time and volume.
24/7 Availability
Chatbot is able to work around the clock and able to serve all the current and future customer queries.
Reduction in Support cost
There are more than 2 Billion users of WhatsApp along with this, it is one of the most comfortable channels to communicate with a user.
Expanding Reach
Businesses are able to reach more customer along with this they are also able to cross-sell/ up-sell their products according to buying preferences.
Highest Read Rate
According to a study, an average user opens WhatsApp 8 times a day which is enough to assure that your message would be read.
Benefits of Odoo WhatsApp Chatbot Integration
Instant Customer Support
Personalized Engagement
Cost-Efficiency
Global Reach
Data-Driven Insights
Start Your Odoo WhatsApp Chatbot Integration Project.
There are several benefits of WhatsApp Odoo Integration such as:
Scalability | Flexibility | User-friendly | Quick Decision making | Lower operating cost | Bost productivity | Streamlined data flow | Enhanced collaboration
Integrating WhatsApp Odoo Chatbot with the help of Namah Softech.
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Create an account in developers.facebook.com
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Create a Meta App
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Product Section of Dashboard of your app, Setup WhatsApp
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Your Meta Business Account Should be Verified
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Add Phone Number
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Add Payment Method
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Create Permanant Token
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Set Call Back URL & Verify Token in Meta Webhook Configuration
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Templates must be approved before they can be sent to customers
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Odoo Instance should be install NGINX and configure it with an SSL certificate